Privacy Policy
Last updated: March 2025
1. Introduction
IVGK Business Cloud ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you use our applications and services.
2. Information We Collect
We collect information you provide (e.g. account registration, business details, contact information), usage data (e.g. how you use the Services), and technical data (e.g. IP address, device information) as necessary to provide and improve the Services.
3. Business Data
In addition to personal information, the Services may process business data such as invoices, financial records, and inventory information entered by users. Such data is processed solely to provide the functionality of the Services.
4. How We Use Your Information
We use your information to provide, operate, and improve the Services; process payments; communicate with you; enforce our terms; and comply with legal obligations.
5. Cookies and Analytics
We may use cookies or similar technologies to improve user experience, analyze usage, and maintain secure sessions. These technologies help us understand how the Services are used and improve performance.
6. Data Security and Third-Party Infrastructure
We use industry-standard measures and third-party infrastructure (including cloud providers such as Microsoft Azure) to store and process your data. Data security and availability depend on these third-party services, and we cannot guarantee uninterrupted or error-free operation. Please refer to our Terms and Conditions for limitations of liability related to outages and data loss.
7. Data Storage Location
Your data may be stored and processed on cloud infrastructure provided by third-party providers such as Microsoft Azure. These providers may operate data centers in different geographic locations.
8. Data Sharing
We do not sell your personal data. We may share data with service providers (e.g. hosting, payment processing) as necessary to provide the Services. We may also share data to comply with legal obligations or lawful government requests.
9. Retention
We retain your data for as long as your account is active or as needed to provide the Services and comply with legal obligations.
10. Your Rights
You may request access, correction, or deletion of your personal data subject to applicable law. Contact us using the details on our website.
11. Changes
We may update this Privacy Policy from time to time. We will notify you of material changes where required or practicable.
12. Contact
For privacy-related questions, please contact us through the contact details provided on our website.